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Knowledge and Skills Management Practices


This article consists of building a modeling of BPMN knowledge and skills management scenarios leading to a workflow development capable of introducing the dimensions of responsibilities and management of the deadlines for completing the tasks necessary to comply more with the requirements of the chapter 7 of the ISO 9001: 2015 standard in terms of management and monitoring of training actions aimed at improving skills. To build a skills monitoring approach consistent with the challenges of the company and the needs of its employees, reflection within organizations is required in order to develop a cyclical and automated skills adjustment plan respecting a schedule of reflective training, adapted to the needs of different sources of knowledge.

Logo PUF
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